Articles on: Power Ups

Can I get a refund if I’m not satisfied with Power Ups?

Power Ups are an in-app purchase processed by the App Store (iOS) or Google Play Store (Android). If you’d like to request a refund, please go through each respective app store’s refund process as Skratch is not able to assist on this directly.

Time frame to request a refund

Please note that the time frame to request a refund is determined by the App Store or Google Play Store, so it may vary depending on your purchase date and region.

Is payment one-time only for Power Ups?
What happens to my purchase if I change phone?

Updated on: 31/10/2025

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